Sure Flame Fire Disk -Pack of 10
The SureFlame Fire Disk allows you to easily cook and boil water.
We want you to be 100% satisfied with your purchase. If you are unsatisfied with the product you purchased, you may return or exchange it within 30 days of your purchase date.
Please look over and or test all products upon receipt. If you would like to return an unused product for a refund within 30 days of purchase, a 15% restocking fee will be applied. A 35% restocking fee will be applied to used products that are returned within 30 days. Shipping costs will only be refunded if the return is a result of our error. If you return an order that originally received free shipping, the initial shipping expense will be deducted from the credit to your account.
You must obtain a Return Merchandise Authorization number (RMA #) to return any merchandise. Please email us at firstname.lastname@example.org with a description of the item, the date purchased, and a short description of the problem. We will email back the RMA # and the return address you must use. The RMA # must be written on the outside of the box. There must also be a note in the box explaining the problem with the item along with your return address. Returns received without a note will result in a longer processing time.
Once a return is received the manufacturer will determine whether or not it is defective and then process the customer’s request. Returns for defective items will be sent back to you at no charge.